A warm welcome awaits
On our chalet holidays, the accent is on informality, we want you to relax and feel at home and not have to worry about cooking and cleaning (that's down to your chalet staff). We aim to create a friendly and relaxed atmosphere in which everyone easily gets to know their fellow guests and like minded skiers, less formal than staying in a hotel and certainly less demanding than self catering!.
We offer an excellent choice of chalets ranging in size from 4 persons to 54 person and in a range of prices to suit most pockets! Some of our properties adhere to the original concept of a chalet holiday and were originally built as family homes, others are purpose built with modern conveniences. Whilst the majority of our smaller chalets are booked as a whole chalet , our larger chalets are ideal for singles, couples or for smaller groups keen to enjoy the friendly and informal atmosphere of a typical chalet holiday.
40+ years Experience
With over 40 years experience we are very aware that guests look for different things in a chalet holiday. Some set their priority as the location of the chalet, ski-in/ski-out perhaps or alternatively centrally located amongst the local night life. Some guests need to stick to a tight budget and are happy choosing simpler accommodation to have the chance to ski the top ski resorts, whilst others may insist on an en-suite bathroom or a sauna to make their holiday complete.
The Ski-Val range of chalets has something to suit most people's criteria and a wide range of budgets. Prices reflect not only standard of accommodation, facilities and location but in particular the rent we pay for the chalet which can vary considerably between resorts. We do not compromise on our catering or service so no matter what your budget you can be assured of good food and the same high level of service from our friendly well trained staff.
With the exception of our larger chalets, our chalets are generally booked on a sole use basis so no other guests will be in residence however chalet/resort staff or owners may live in so if this is an important factor in choosing your chalet please enquire about arrangements at the time of booking. On occasion we will accept an individual booking or small group in a chalet, but if you are filling less than half the places, we reserve the right to move you if we subsequently receive a booking for the whole chalet.
Children are welcome in any of our chalets at any time and we do not have a policy of "child free" chalets, if this is important to you please discuss with us at the time of booking.
Many of our newer chalets have been purpose built and therefore boast facilities such as en-suite bathrooms and saunas, with some having jacuzzis. All of our chalets have cd steroes, iPod/MP3 docking stations, dvd players and TV's to watch them on, so don't forget to bring your own CD's and DVD's. A selection of board games are available in resort too.
We realise how important wifi is to the majority of our guests and this is available free of charge. Whilst we do our best to ensure this service is continuous and uninterrupted, please bear in mind that in the mountains the capacity and connectivity can be limited. Access may only be available in communal areas and not through out the chalet. We recommend that if accessing or downloading is essential, you ensure you have your own data/roaming package for back up or use a local internet shop whose capacity is less likely to be affected by other users. Unfortunately we cannot guarantee the use of internet/wifi and in the event of technical or other issues preventing access, no refund or compensation will be paid.
Imagine Service - A friendly smile
There is no doubt that our hand-picked staff make all the difference. We appreciate how important our resort staff are to ensuring you have the most enjoyable ski holiday. Our team of staff are chosen carefully and their personalities are just as important as their cooking abilities. We employ people of all ages, couples and friends as well as individuals. The positive feedback we receive from guests each year with respect to how helpful, friendly and welcoming our staff are, makes us believe that we are getting it right. Our staff work very hard to make your holiday as enjoyable as possible and will do their best to assist you in any way they can. We hope you appreciate them and get to know as many as possible during your stay.
Resort Manager and Chalet Managers
The Resort Manager and team of Chalet Managers play a vital role in ensuring that you have an excellent holiday. They will collect you from the airport and accompany you on the coach to resort, assist you with ski school, ski hire and ski pass requirements. They are on hand throughout your stay to arrange that all important apres-ski, book restaurants, help familiarise you with your resort and accommodation and to assist with any queries you may have.
Our chalets are generally run by one or two chalet hosts, they are not trained hotel professionals nor do they offer a hotel style or on call service. They are cheerful, enthusiastic, hardworking and outgoing with the aim of helping you to make the most of your holiday. They have your bedrooms and bathrooms spick and span ready for your arrival and keep the chalet living areas clean and tidy. Your bathrooms get a mid-week freshen but otherwise your bedroom state is down to you! Importantly, they prepare, cook and serve your meals - our hosts are keen cooks, most having done a cookery course and/or having catering experience.
The Chamois d'Or has a team of friendly hosts to look after you with a qualified chef in the kitchen to cater for you.
Cuisine - Vital ingredients for a good holiday
Good quality ingredients and imaginative menus are the basis for our chalet cuisine. Whilst it is impossible to 'please all of the people all of the time' we do our best to present varied and appetizing menus that the majority of guests will enjoy. Having had particularly good feedback with some wonderful and generous comments about our menus, we are hopefully doing it right! In recognition of the fact that a three course meal every night is not always wanted, we have introduced a 'Simple Supper' evening. For one night each week we will serve a two course simpler meal of traditional homestyle favourites such as a tasty chicken curry, hearty sausage casserole, lasagne or similar.
Chalet holidays are always about good skiing, good company and good food. The resorts we go to provide the good skiing,our staff provide the good food and so it is just down to you to provide the good company!
Our Chalet staff have some well earned time off during your stay, usually Wednesday for Val d'Isere, Thursday for St Anton. On this day, breakfast and afternoon tea will be laid out for you to help yourself and you are free to sample one of the local restaurants in the evening - our staff will be pleased to help with recommendations and bookings.
Start your day with a hearty breakfast to fuel your day on the slopes, choose from a selection of cereals (not forgetting a bowl of skiers' porridge!), fresh fruit and yoghurts, freshly baked local bread and choice of preserves accompanied by fruit juices, tea and coffee. In addition, apart from chalet day off and change over day, tuck into the breakfast dish of the day and enjoy treats such as eggs and bacon, pancakes or meat/cheese platters.
On your return from the slopes, pop the kettle on and help yourself to a teatime treat with a slice (or two) of delicious home-made cake or biscuits.
Just imagine a casual dinner party with friends, now imagine that minus the stress of shopping, cooking, clearing up, ordering taxis, organising babysitters....well now you can!
Sit back, relax and enjoy your evening over a freshly cooked three course dinner accompanied by unlimited house wine until coffee is served at the end of your meal.
Aperitif and canapes are served to welcome you on either your first or second night (depending on resort arrival times) and also on your final night to round off your holiday.
One night during the week, we keep things simpler with our 'Simple Supper night' and serve a tasty two course meal of traditional favourites such as a chicken curry or maybe either a tasty lasagne or hearty shepherds pie or perhaps a fish pie.
Chalet Chamois d'Or - Guests enjoy a hearty breakfast and home-made teatime treats as guests do in our smaller chalets. Although canapes and apertifs are not included, the set menu dinner here is a relaxed and friendly affair. With tables to suit different group sizes, house wine to hand, you will soon get to know your fellow guests whilst enjoying a wonderful three course dinner (or two courses for Simple Supper night) created by our fantastic head chef.
Special diets/dietary requests/food allergies
Our chalet staff always aim to please and create menus everybody likes but they are working to a set menu. We provide a vegetarian alternative for guests that don’t eat meat or that evening choice of meat or fish and within reason and plenty of notice our staff will do their best to adapt the chalet menus for those with any dietary requests. However, please do bear in mind that chalets are mostly private houses and do not have vast kitchens or teams of chefs to cope with cooking separate meals for everyone each evening and a lot of alternative ingredients are simply not readily available. Therefore, you must be happy to compromise with our menu, perhaps simply avoiding certain foods or happy to have the same treats/puds more than once and accept that we cannot offer a completely alternative menu alongside our usual chalet menu. Particularly, if there are more than a couple of different requests within a group, you may need to consider agreeing a menu acceptable to all or the individuals choose to avoid what they can’t eat. If you do want replacements and alternative menu, we will have to make an additional charge for costly alternative ingredients and more importantly for the cook to cover them coming in earlier to prepare different dishes.
Please ensure that we know about any dietary requests at least two weeks before you travel - if you wait until a couple of days before arrival or even wait until you are in resort, it may take days to source particular products, if at all and we may have to make a charge. Our chalet staff will be more than happy to chat through our menu with you during the week before your arrival and advise you about foodstuffs to bring with.
We cannot provide vegan or kosher meals and cannot guarantee a nut free environment or avoidance of or zero contact with specific foodstuffs and therefore cannot accept liability in the event of an allergic reaction. We have no control over items of food bought in by other guests and we cannot always be aware of precise food contents of ingredients.
We provide a child friendly supper with two courses of home cooked and nutritious food, at around 6pm for all children under 12 years. We encourage you to chat to your chalet staff before arrival with regards your children's meals so they know they are on the right track with their menu. If you have sole use of a chalet and you would prefer your children to eat a normal dinner with you at 8pm there is a £50 upgrade. For those in a shared chalet it is generally expected that under 12s would have the early supper. Please click here for a sample menu.
Picnic Lunches - Keep your Euro spending to the minimum and instead order one of our good value picnic lunches available locally from your chalet staff. A tasty filled baguette/roll, piece of fruit, can of drink and a choccie bar should keep hunger pangs at bay!
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