SkiVal

Ski-Val Privacy Policy

Your privacy is important to us. Any information you give us about yourself or any members of your party is held securely, and we will never sell any data about you to anyone else.

We collect information when you call us, email us, subscribe to our newsletter and make a booking with us. We will only contact you with offers, promotions or details of available products and services under the following circumstances. 

  • You have provided us with explicit consent to do so. 
  • You have an active enquiry with us. 
  • You have booked a holiday with us in recent times and we wish to share with you offers for holidays that may similarly interest you.

 All marketing emails issued by our business will include an ‘unsubscribe’ link or you can email reservations@skival.co.uk to opt out/unsubscribe.

Booking a holiday
So we can process your booking and to ensure that your travel arrangements run smoothly and meet your requirements, we need to use the information you provide on the booking form such as name, address, date of birth, any special needs/dietary requirements, etc.  We need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (e.g.  your airline,  credit/debit card company, bank and insurer, ski hire companies, ski schools,  airport transfer companies). 
In making a booking with us, you consent to this information being passed on to the relevant persons. The information may also be provided to public authorities such as Customs/Immigration if required by them, or as required by law.

It is important that we are able to contact you by email, telephone or letter using the contact details obtained at the time of booking to keep you updated about your holiday. This could be to: 

  • Pass on any important information such as enforced changes to your holiday.
  • To obtain any further information required 
  • Make you aware of services to complement your specific upcoming holiday. 
  • To provide all appropriate documentation for your travel. 

 

If you book through an agent, information may be held by the agent and you should refer to their own privacy policy.

We offer links to other Web sites.  Please note: When you click on links to other Web sites, we encourage you to read their privacy policies.  Their standards may differ from ours. 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on line.

 

Cookies
When browsing on our website, we use cookies in order to help with the tracking of site usage statistics and to enable certain user features. The data is only used internally for reporting and management of the business. You may of course choose to block these cookies if you wish, this can be done by changing the security settings in your internet options.

We will only process your data for as long as it is deemed necessary after which time it will be securely deleted. Any concerns about the ongoing processing of data, including any corrections that may need to be made to any information held, should  be directed to reservations@skival.co.uk

Please note, we are constantly reviewing how we process and protect data. Therefore, changes to our policy may occur at any time. We will endeavour to publicise any changes.